“Towards the time of her hospital admission, Mum on some occasions could be quite difficult with some of the carers. I would appreciate if you could thank them for their patience with her. I would also like to thank all of your carers for the wonderful care mum has received. Her face would light up on their arrival. Would you please especially thank D & K.

The care that has been provided by yourself meant that mum was able to stay at home which was very important to her. This would have never been achieved without your input.

Thank you again, keep up the good work. Your carers make such a positive difference to the lives of those they care for and their families. Please pass our thanks on to all the carers who looked after mum.”

-With sincere thanks & gratitude, Y.