Health Related Care and Support

We understand the extent to which unplanned admissions to hospital can be extremely distressing and disruptive for individuals (especially the elderly), carers and families.

Heaven Scent Care is aimed at:

  • Placing focus on facilitating early and smooth hospital discharges and to predict and prevent avoidable hospital admissions.
  • Helping to lessen the huge numbers of avoidable, unplanned admissions by predicting and managing risks.
  • Improving service for vulnerable individuals and those with minor health needs, who are at high risk of hospital admission or readmission.
  • Delivering continuous assessment of home care needs and making recommendations to make the home environment the place of choice for holistic home care.
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“On behalf of my family, I would like to say a big thank you to all your staff who cared for my mum through until her passing on the 31st October. Your staff were very professional and very caring to us all. Please pass on our thanks to all the staff involved.

Thank you once again.”

– AR (daughter)

July 11, 2016

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“Towards the time of her hospital admission, Mum on some occasions could be quite difficult with some of the carers. I would appreciate if you could thank them for their patience with her. I would also like to thank all of your carers for the wonderful care mum has received. Her face would light up on their arrival. Would you please especially thank D & K.

The care that has been provided by yourself meant that mum was able to stay at home which was very important to her. This would have never been achieved without your input.

Thank you again, keep up the good work. Your carers make such a positive difference to the lives of those they care for and their families. Please pass our thanks on to all the carers who looked after mum.”

-With sincere thanks & gratitude, Y.

July 11, 2016

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“JM and family would like to express their thanks to the carers who acted promptly and ensured mom was comfortable after her recent fall. Please thank the staff on our behalf.”

-Mrs J & Family.

July 11, 2016

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“To everyone. Took mum to the Dr’s this morning for a general check-up and the Dr was very pleased with her general state of health and said she was being looked after well.
So thank you to all your staff!”

July 11, 2016

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“Just a few lines about my wonderful carer YT. She’s always so very happy and laughing and would do anything for me. I’ve never had a carer before and am sure not all carers are like Y. She’s going away soon and I will miss her greatly although she deserves a holiday as she works very hard.”

– Regards, JS

July 11, 2016

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How We Help

Our Home Care Practitioners can assist with:

  • Monitoring and ensuring adequate nutrition and hydration
  • Administration of eye drops
  • Stoma care
  • Continence care
  • Catheter Care
  • Blood glucose monitoring
  • PEG feed
  • Administration of medication
  • Care of the individual with a Tracheostomy
  • Care of the individual with ileostomy
  • Care of the individual with urostomy
  • Care of the individual with colostomy
  • Oxygen and Nebulization therapy
  • Nippy Machine
  • Cough Assist Devices
  • Fluid intake and output monitoring
  • Monitoring body temperature
  • Mobilising and assistance with physiotherapy programmes
  • Post-operative care following surgery

Please note that some of the tasks listed above can only be provided following an agreement between HSC, and a health care professional and where care staff have been appropriately trained in the support task.

Contact Us

Telephone: 01159 648241

Mobile: 0747 6000165

Our lines are open Monday – Friday,
9:00 am – 5:00 pm

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